Can’t have it both ways?
March 13, 2010 at 4:29 am (Jumbled Jabbering)
Duh! Don’t you just love it when you realize, after it’s too late, that you had a brain fart and made a complete fool of yourself?
While on the phone with Air Canada trying to negotiate a refund for Dave’s unused ticket due to bereavement, yes, I asked the stupid question about when the credit would expire. For some reason, I was thinking the refund and credit were one and the same, and for a brief moment it all seemed to make sense in my head. “You can’t have both,” said the (very patient) rep.
“Oh…Okay.”
Only after I hung up did I realize my error. That day, I’m sure I made their equivalent list of Clients from Hell?
