Air North Strikes Alliance with WestJet

The headline in this morning’s Globe & Mail caught my attention and got me thinking about our own airline. It’s a story about WestJet and SouthWest, both discount airlines, agreeing to sell seats on each other’s flights. To read the above headline in our local paper would be, to say the least, a dream come true. Why? Immediately, I can think of at least of three advantages to this kind of arrangement.

For starters, with one phone call, or one click, you could book your trip across North America.

Imagine being able to go to Air North’s website, and book a flight to, say, Halifax, Thunder Bay, or Regina, with just one click. Of course, it’s still possible to do so with services like Expedia [Expedia doesn't list Air North as an option] or through a travel agent, but I’m not a business traveller, and prefer to book my own flights.

Also, an agreement between airlines has the advantage that their connections would be better synced.

When booking a flight out of Whitehorse and across the country, the problem usually encountered involves connections and wait times. It’s easy enough to get to Vancouver, Edmonton, or Calgary with our beloved airline, but, unless you only have one connection, (i.e. travelling to a major city centre), it’s next to impossible to connect to WestJet without spending a night en route. Air North doesn’t get to Edmonton and Calgary until late in the evening.

Maybe it’s just my problem, because I usually have to connect at least twice to travel home. Plus, the only airlines that travel south from my hometown (Timmins) are Air Canada (to Toronto) and Bearskin Airlines (to Thunder Bay). Last year, when I travelled to Thunder Bay to visit relatives, I had to go through Toronto on the way there (further east) and had a 9hr wait on the way back in Edmonton. I ended up going to THE Mall for a bit and visited a friend, but it still was a long wait.

Finally, an agreement between airlines would surely include the service of baggage transfer.

When booking my mom’s and mother-in-law’s flight to Whitehorse for my graduation this past June, I booked with Air North for the YVR-YXY portion of the flight. Little did I know that Air Canada recently pulled out of the agreement between the two airlines to transfer luggage (shame on them). For most travellers, it’s an inconvenience to have to leave the secure area to get your luggage and check-in again. Plus, you have to allocate more time between connections to do this. I hadn’t considered this when scheduling connections and thinking about wait times, because I was under the impression that the luggage would be transferred by the airlines. As a result, I ended up sending her luggage home on Greyhound to avoid the hassle. This is the only issue I’ve ever had with Air North, as I felt that these new requirements (updated link June ’09–They’ve revamped the page, and I’m pleased to see the information more clearly laid out.) for travellers to transfer their own luggage (when connecting to AC) wasn’t made clear enough when booking the flights.

I HAVE A DREAM!

6 Comments

  1. Fawn said,

    July 8, 2008 at 11:40 am

    Gee, here you got me all excited with that title, you tease, you. ;)

  2. Geof Harries said,

    July 8, 2008 at 12:18 pm

    If I never had to fly Air Canada again, I (and our family) would be very happy. Traveling 10+ hours with two young kids across the country is hard enough but Air Canada seems to do everything they can to make it an even more painful experience, including overly complex luggage transfers, seating us in different rows and mis-matched connecting times, not to mention close to $7,000 in ticket fees.

  3. yukonchatterbug said,

    July 8, 2008 at 12:44 pm

    Geoff: Yikes, the expense and hassle is crazy. My mom came for a recent visit, it was her first time flying, and she’s 63. She had to connect in Toronto and in Vancouver, Canada’s two busiest airports. Everything that could go wrong, well, went wrong. Delayed take-offs, missed connections, lost luggage, and late arrivals. All, of course, with AC.
    When my husband and I travel to visit my folks, it’s $3000, and we don’t have kids! It’s cheaper for us to travel from Whitehorse to France or Mexico than to go home. How crazy is that?

    Fawn: Gotcha!

  4. Meandering Michael said,

    July 8, 2008 at 12:58 pm

    I wonder if Air North shouldn’t start looking at direct weekly flights to Toronto and Ottawa…

  5. Geof Harries said,

    July 8, 2008 at 1:05 pm

    I know, we’d rather go to Mexico (or somewhere with an ocean and beach) than Ontario too!

  6. yukonchatterbug said,

    July 9, 2008 at 12:20 pm

    Micheal, that would be really, really nice! Oh, by the way, I hear you owe me a fridge magnet?

    Mexico…Ontario…Mexico…Ontario…Mexico…Mexico…Ontario…
    Mexico…Mexico…Mexico…Mexico……………..Ontario.

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